PAC INNOVATION RADAR
ServiceNow Services in Europe 2021
An analysis of the top ServiceNow service
providers in Europe with an overall evaluation of
their performance in the competitive market.
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Pictured: The anonymised positions for providers assessed in the Creator Workflows evaluation. Other evaluations include IT, CSM, HR, GRC, Security, alongside an Overall assessment of the firm’s delivery capabilities.
“We can expect enterprises in Europe to invest considerably in ServiceNow over the next 12 to 24 months as they replatform their business following the pandemic. This research will help those enterprises find the right partner to support them on this important journey.”
Ollie O’Donoghue
Senior Analyst
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RADAR Scope
PAC evaluated 19 of Europe's leading ServiceNow service providers across seven different assessments, including IT, HR, GRC, CSM, Security, and Creator workflows, alongside an overall evaluation of the firm's performance in the competitive market.
Pictured: The anonymised positions for providers assessed in the Creator Workflows evaluation. Other evaluations include IT, CSM, HR, GRC, Security, alongside an Overall assessment of the firm’s delivery capabilities.
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