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Digital Platforms & Service Providers for Specific Industrial Use Cases in Europe 2025
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RADAR POSITIONING

About the company

TeamViewer provides a Digital Workplace platform that connects people with technology – enabling, improving, and automating digital processes to make work better.

 

In 2005, TeamViewer started with software to connect to computers from anywhere to eliminate travel and enhance productivity. It rapidly became the de facto standard for remote access and support and the preferred solution for hundreds of millions of users worldwide to help others with IT issues. Today, more than 660,000 customers across industries rely on TeamViewer to optimize their digital workplaces – from small and mid-sized businesses to the world’s largest enterprises – empowering both desk-based employees and frontline workers.

 

To meet the evolving needs of an increasingly connected and distributed workforce, TeamViewer offers purpose-built solutions for frontline operations through its Frontline platform. Frontline is an enterprise-grade solution that brings digital transformation to the last mile of operations, enabling field technicians, warehouse staff, production line workers, and service teams to perform complex tasks with greater efficiency, accuracy, and confidence.

The platform supports a wide range of industrial and field use cases, including step-by-step guidance, inspection, quality assurance, and remote troubleshooting.

 

Companies use Frontline to digitize standard operating procedures, reduce error rates, increase throughput, and onboard new employees faster, all while ensuring compliance and traceability. Its integration with AR wearables and mobile devices allows hands-free execution of workflows, while real-time support connects frontline teams with experts around the world.

 

Frontline’s impact extends across industries like manufacturing, logistics, automotive, energy, and healthcare, helping organizations scale operational excellence, address skilled labor shortages, and improve workforce safety and resilience. With built-in AI capabilities, Frontline also enables faster workflow creation, knowledge sharing, and decision-making at the edge.

 

From remote IT support to connected industrial workflows, TeamViewer’s solutions help businesses reduce downtime, speed up service delivery, and improve employee and customer satisfaction. By bridging the gap between physical and digital operations, TeamViewer empowers companies to stay competitive in a rapidly changing environment – wherever work happens.

TeamViewer Germany GmbH 

Bahnhofsplatz 2 

73033 Göppingen, Germany
+49 7161 6069250

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PAC is the leading European consulting and analyst firm supporting software & IT service vendors worldwide. Since 1976, we have helped our clients to understand market dynamics, grow their revenue and raise their profile. PAC is an analyst-led consultancy with a team of over 100 experts across Europe. We provide market research and analysis on more than 30 countries worldwide, delivered through our portfolio pillars, Guidance, Insights, and Visibility, and our renowned SITSI® research platform. More on www.pacanalyst.com

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+49 (0) 89 23 23 68 0

 

Holzstraße 26.

80469 Munich, Germany.

© 2024 by Pierre Audoin Consultants P.A.C. GmbH

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