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PAC RADAR

AI-related Services 2025

Jan
2026

Starting in August 2025, PAC will evaluate providers of AI-related services across multiple European markets. The analysis will cover both, technological dimensions, such as Agentic AI and Sovereign AI, as well as key business functions and industries.

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Key Topics:​

  • Agentic AI

  • Sovereign AI

  • Human Capital Management 

  • Digital Customer Experience 

  • Back-Office Workflows 

  • Supply Chain Management 

  • Information & Communication Technology

  • Financial Services

  • Public Sector

  • Retail & Wholesale

  • Manufacturing

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Regions:

Europe, France, Germany, UK

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Lead Analysts:

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Karsten Leclerque

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Valérie Delage

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Spencer Izard

Jan
2026

SAP-related Services

PAC RADAR

​Key Topics:​​

  • Public and private cloud-based hosting

  • SAP Consulting & Systems Integration

  • SAP Application Management

  • SAP Hosting

  • SAP-related Services for SMBs

  • SAP S/4HANA-related Services

  • SAP Business AI and Joule-related Services

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Regions:

Worldwide, Europe, France, Germany, UK

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Lead Analysts:

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Joachim Hackmann

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Sidney Siegertsz

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Dominique Raviart

Azure Services

PAC RADAR

Feb
2026

​Key Topics:

  • App development & management

  • C&SI

  • Data & AI

  • IaaS/PaaS & security

  • Outsourcing & managed services

  • Workplace

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Regions:

Europe, France, Germany, UK

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Lead Analyst:

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Eric Beaudet

PAC RADAR

Salesforce Services

Mar
2026

​Key Topics:

  • Financial Services

  • Manufacturing

  • Public

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Regions:

Worldwide, Europe

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Lead Analyst:

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Nick Mayes

PAC RADAR

Quality Engineering

May
2026

​Key Topics:

  • GenAI use cases for automating functional and non-functional testing

  • Agentic AI/AI agents use cases for automating testing

  • The orchestration of GenAI, Agentic AI, ML/DL, and NLP use cases

  • Testing of AI models

  • GenAI-based automation for SAP testing

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Regions:

Worldwide, Europe

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Lead Analyst:

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Dominique Raviart

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PAC is the leading European consulting and analyst firm supporting software & IT service vendors worldwide. Since 1976, we have helped our clients to understand market dynamics, grow their revenue and raise their profile. PAC is an analyst-led consultancy with a team of over 100 experts across Europe. We provide market research and analysis on more than 30 countries worldwide, delivered through our portfolio pillars, Guidance, Insights, and Visibility, and our renowned SITSI® research platform. More on www.pacanalyst.com

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+49 (0) 89 23 23 68 0

 

Holzstraße 26.

80469 Munich, Germany.

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© 2024 by Pierre Audoin Consultants P.A.C. GmbH

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